Privacy Policy

1. Introduction

Welcome to BBox, a brand operated by LDI AG, headquartered in Rorschach, Switzerland. We are committed to protecting your personal information and your right to privacy in accordance with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR). If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at [email protected].

This Privacy Policy applies to all information collected through our website (https://bbox.delivery), and/or any related services, sales, marketing, or events.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

• Personal Information Provided by You: We collect names; phone numbers; email addresses; mailing addresses; job titles; company names; and other similar information.
• Log and Usage Data: Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Website and which we record in log files.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or Switzerland, we process your personal data based on the following legal grounds:

• Consent (Art. 6(1)(a) GDPR): Where you have given us explicit consent to process your personal data for specific purposes.
• Contract Performance (Art. 6(1)(b) GDPR): Where processing is necessary for the performance of a contract with you.
• Legitimate Interests (Art. 6(1)(f) GDPR): Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
• Legal Obligation (Art. 6(1)(c) GDPR): Where processing is necessary for compliance with a legal obligation.

5. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To facilitate account creation and logon process.
• To send administrative information to you.
• To fulfill and manage your orders and partnership inquiries.
• To respond to your inquiries and offer support.
• To send you marketing and promotional communications (with your consent).
• To protect our Services and ensure security.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside of Switzerland and the EEA. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the Swiss Federal Data Protection and Information Commissioner (FDPIC)
• Other legally recognized transfer mechanisms

7. Your Rights

Under the GDPR and Swiss data protection law, you have the following rights:

• Right of Access: You can request a copy of your personal data.
• Right to Rectification: You can request correction of inaccurate data.
• Right to Erasure: You can request deletion of your personal data.
• Right to Restrict Processing: You can request limitation of processing.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to Object: You can object to processing based on legitimate interests.
• Right to Withdraw Consent: You can withdraw consent at any time.

To exercise these rights, please contact us at [email protected].

8. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements under Swiss and EU law).

9. Supervisory Authority

If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC). In the EU, you may contact the supervisory authority in your country of residence.

10. Contact Us

If you have questions or comments about this policy, you may contact us at: